WE’RE THE ONLY CHARITY IN THE WORLD PROVIDING THIS UNIQUE SERVICE

Everyone’s situation is different. This is why our support is completely free and non-means-tested, and each application is processed based on the user’s unique requirements.

We’re here to help and support YOU. 

Apply for support today by filling in the form below.

APPLY FOR SUPPORT

We all take our mobile phones for granted. But following a cancer diagnosis, it’s vital to stay connected to healthcare professionals, family, friends & loved ones. Within minutes a luxury becomes a lifeline!

SUPPORT OUR WORK

It’s always a little awkward asking for money. But without it, we can’t continue our life-changing work and help people when they need it most. You can support our work by clicking on the button below to make a donation.

BECOME A SPONSOR

PRE-OWNED PHONES

Drawers full of old devices and not sure what to do with them? Send us your working pre-owned, network-unlocked handsets with chargers (if possible).

Drop us an email to find out more!

DONATE YOUR PHONE

FREQUENTLY ASKED QUESTIONS

How long do you offer support for?

SimPal supports for a term of six months.

Can I keep my number?

Yes. As long as you're out of contract or on ‘Pay As You Go’, you'll be able to move your number over to us free of charge.

Can you support my existing contract?

Unfortunately, SimPal isn't in a position to support with existing contracts.

Do I have to share any financial information?

No, we'll never ask for any financial information.

What types of phones do you support people with?

We support people based on their needs. Commonly, we support low-level devices such as Nokias and Doros. In some scenarios, we may support people with smartphones such as Alcatels and Huaweis.

What do you do with my information?

SimPal complies with the Data Protection Act 2018 to store information for internal use only, this means we'd never share your personal information without your consent.

Are there any hidden charges?

No, all services provided are pre-paid by SimPal.

Are your services means-tested?

No, anybody living with cancer can apply to SimPal at any given time.

I'm in remission, am I still eligible for support?

Yes, each application is unique and our application managers do their best to be as personable as possible.

Do you fix broken phones?

Unfortunately, SimPal cannot assist with broken phones.

Need some further advice?
Email support@yoursimpal.com or call us on 0800 567 7890 and we’ll do our best to help you.